Questions and answers

Everything families ask about senior care

The questions that reach us most often, in one place — what this directory does, what it costs, and what happens after you find a home you like.

Good to know

About DeepMaarg

What this site is, what it costs, and how far it reaches.

How do you verify the homes?

Our team reviews each home before it's listed — checking care, facilities and pricing — so families start from a trustworthy shortlist.

Does DeepMaarg cost anything for families?

No. Searching the directory and contacting homes are completely free for families. You connect with each home directly, at your own pace.

Which cities do you cover?

Over a period of time, we aim to cover 50+ cities across India, from major metros to smaller towns.

What types of senior care can I find?

Assisted living, 24/7 nursing and medical care, memory care for dementia and Alzheimer's, physiotherapy, palliative care, and meals and nutrition support.

How do I contact a care home I am interested in?

You contact the home directly — by phone, WhatsApp or a callback request from its listing. There are no middlemen and no pressure to decide.

Why do some homes show a WhatsApp link and others don't?

It depends on how each home has set up its contact details with us. Where there is no WhatsApp link, use the phone number or the callback request on that home's listing — both reach the same team.

For families

If you are looking for a home

How soon will someone get back to me?

On a working day, usually the same day. Messages that arrive over a weekend are answered on Monday. If it is urgent, call or WhatsApp rather than email.

Will you tell me which home to choose?

No, and you should be wary of anyone who does. We will help you narrow the list and tell you what to ask on a visit. The decision stays with your family.

Can you arrange the visit for me?

You contact the home directly and fix a time that suits you. We do not sit in the middle of that conversation or take a cut of it.

Something in a listing looks wrong.

Please tell us which home and what you found. We will check it with them and correct or remove the listing.

For care homes

If you run a care home

How do we get listed?

Register your organisation, then add your center with its services, facilities and photographs. We review it before it goes live.

What do you need from us?

Proof the home exists and is yours to represent, clear photographs, and honest detail on care, staffing and fees. Vague listings get fewer enquiries, not more.

Do enquiries come to us directly?

Yes. Calls, WhatsApp messages and callback requests reach your team. We do not resell enquiries or pass the same family to several homes.

Can we change our listing later?

Any time, from your center workspace. Keeping fees and availability current is the single biggest thing you can do to get useful enquiries.

Still have a question?

Write to us and the team will pick it up on a working day.