We're here to help

Talk to a relevant person about senior care

Whether you're a care home that wants to be listed or family member wanting to give us feedback, our team is glad to help. Pick whichever way is easiest for you.

Get in touch

Reach us the way that suits you

Before you write to us

The questions we are asked most

If you are looking for a home

How soon will someone get back to me?

On a working day, usually the same day. Messages that arrive over a weekend are answered on Monday. If it is urgent, call or WhatsApp rather than email.

Will you tell me which home to choose?

No, and you should be wary of anyone who does. We will help you narrow the list and tell you what to ask on a visit. The decision stays with your family.

Can you arrange the visit for me?

You contact the home directly and fix a time that suits you. We do not sit in the middle of that conversation or take a cut of it.

Something in a listing looks wrong.

Please tell us which home and what you found. We will check it with them and correct or remove the listing.

If you run a care home

How do we get listed?

Register your organisation, then add your center with its services, facilities and photographs. We review it before it goes live.

What do you need from us?

Proof the home exists and is yours to represent, clear photographs, and honest detail on care, staffing and fees. Vague listings get fewer enquiries, not more.

Do enquiries come to us directly?

Yes. Calls, WhatsApp messages and callback requests reach your team. We do not resell enquiries or pass the same family to several homes.

Can we change our listing later?

Any time, from your center workspace. Keeping fees and availability current is the single biggest thing you can do to get useful enquiries.